How does shipping work?
Shipping in Germany, Austria and Switzerland is FREE. Shipping in Germany takes between 2 and 4 working days.
Shipping INSIDE the EU
- Standard/Premium Shipping with DHL Package International: 4.90 EUR
- FREE shipping for orders from 100 EURO 😊
- Shipping time: 7 – 10 business days (*depending on country)
Shipping OUTSIDE the EU: We ship worldwide. If you need your order to be shipped outside Europe, please contact us via email at firstname.lastname@example.org before placing an order.
Let us know the items you would like to have, the quantity and the delivery address to which you want us to send. We will then inform you about the shipping costs and delivery time, as well as additional costs that might occur.
Deliveries to countries outside the European Union may incur additional costs in individual cases, which we are not responsible for and which are then to be paid by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties, e.g. customs duties.
Further information can be found, for example, under http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and import VAT under http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do.
How does standard shipping work?
Standard shipping within Germany takes 2 - 4 working days (Sundays and public holidays excluded). .
If you order several items from us, for which different delivery times apply, we will ship all items in one delivery, unless we have agreed otherwise with you. In this case, the total delivery time for the shipment of goods applies to the item of your order with the longest delivery time.
If your order has been shipped with a traceable service, you'll find a tracking link in your shipping confirmation.
Information on the calculation of the delivery date: Delivery time begins to run on the (working) day after the payment of your order has been issued to the transferring credit institution OR ( depending on the used payment method), on the day after the termination of the purchasing contract.